Shipping Policy

At DINASTIATOUR, your satisfaction is our top priority. We ensure all orders are shipped quickly, safely, and efficiently.

  1. Complimentary Shipping Worldwide
    We provide free shipping on all orders over ¥99, covering more than 200 countries. Our goal is to make global shopping convenient and affordable.

  2. Delivery Estimates by Region

Destination Estimated Delivery Time
United States 8–25 business days
Canada & Europe 8–25 business days
Australia & New Zealand 8–25 business days
East Asia 8–25 business days
Southeast Asia 8–25 business days
Middle East 10–25 business days
Latin America 10–25 business days

Delivery times are approximate and may be affected by customs inspections or unforeseen delays.

  1. Order Tracking
    After shipment, a tracking number is emailed. Use it to monitor your package:

  1. If Your Package Is Missing
    If tracking shows delivery but you cannot locate your order:

  • Verify with neighbors or property management

  • Check all possible delivery points on your property

  • Contact service@dinastiatour.shop for immediate support

  1. Changing Orders or Shipping Address
    Notify our team promptly for any modifications. While we try to accommodate, changes may be impossible once processing begins.

  2. Import Duties and Fees
    All shipments are duty-paid. If local import fees are applied, provide the invoice to receive a full reimbursement.

  3. Need Help?
    Contact service@dinastiatour.shop for questions or concerns. We are committed to resolving any issues quickly.